Privacy policy

Pet Portraits - Privacy Policy

Last updated: 10/1/2025

 

1. Introduction

Pet Portraits (“Company”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit our website https://petportraits.com/ , purchase our products, or interact with us. By using our services, you consent to the practices described here.
 This Privacy Policy applies as of the “Last updated” date above and supersedes any prior versions.

 

 

2. Information We Collect

We may collect the following types of information:

  • Personal Information: name, billing/shipping address, email address, phone number, payment details.

  • Images & Content: photos and other content you upload to create your portraits.

  • Order & Transaction Data: product selections, order history, payment confirmations.

  • Technical Data: IP address, browser type, device information, cookies, and analytics data.

  • Marketing Preferences: communication choices, opt-ins for email or SMS marketing.
     We may also collect log data (such as IP address, browser version, time spent on pages) to help us analyze usage and improve the Service.

 

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding your purchases, inquiries, or customer support.

  • Improve our website, products, and services.

  • Personalize your experience and marketing communications.

  • Comply with legal obligations.
     We do not sell or rent your personal information to any third parties.

 

4. Marketing & Communications

By providing your email or phone number, you may receive promotional messages, updates, and offers. You can opt out at any time by clicking “unsubscribe” in emails or replying STOP to SMS.
 We may use your uploaded images and completed portraits in marketing and promotional materials, as described in our Terms & Conditions. You may request an opt-out by contacting us at support@petportraits.com.

 

 

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings.

  • Enable shopping cart functionality.

  • Analyze traffic and usage patterns.

  • Deliver targeted ads through third-party platforms (e.g., Facebook, Google).

Third-party partners, including analytics and advertising providers, may collect information about your online activities across different websites when you use our site. You can learn more about opting out of targeted advertising at the Network Advertising Initiative (www.networkadvertising.org/choices) or the Digital Advertising Alliance (optout.aboutads.info).
 You can manage cookies through your browser settings, but some site features may not function without them.

 

6. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: payment processors, shipping carriers, IT/hosting, marketing tools.Q

  • Legal/Regulatory Authorities: if required by law, legal process, or to protect our rights.

  • Business Transfers: if we merge, sell, or transfer assets, customer information may be included.
     All service providers are contractually required to use your information only to perform services on our behalf and not for their own purposes.

 

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy (e.g., for accounting, tax, and legal obligations). Uploaded photos may be retained for customer service, marketing (unless opted out), or portfolio purposes.

 

 

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee complete protection.
 If we become aware of a data breach likely to result in a high risk to your rights or freedoms, we will notify you and relevant authorities in accordance with applicable law.

 

 

9. Children’s Privacy

Our services are not directed to individuals under 18.
 We do not knowingly collect information from children under 13 years of age. If we become aware that a child under 13 has provided us with personal data without parental consent, we will delete that information immediately.

 

 

10. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data.

  • Restrict or object to processing.

  • Withdraw consent (where applicable).

  • Request data portability.
     To exercise these rights, contact us at support@petportraits.com.

California Privacy Rights (CCPA): If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These include the right to request details about our collection, use, and disclosure of your personal information, and the right to request deletion of your information. We do not sell personal data.

GDPR Rights (EEA Residents):
 (a) Access – You may request a copy of the personal data we hold about you.)
 (b) Rectification – You may request correction of inaccurate data.)
 (c) Erasure – You may request deletion of your data, subject to legal exceptions.)
 (d) Restriction – You may request that we limit processing under certain conditions.)
 (e) Portability – You may request transfer of your data to another controller.)
 (f) Objection – You may object to processing based on legitimate interests or for direct marketing.)
 (g) Consent Withdrawal – If processing is based on consent, you may withdraw at any time.)
 We will respond to valid GDPR requests within one month in accordance with EU law.

 

11. International Users

If you access our site from outside the United States, be aware your information may be transferred, processed, and stored in the United States (or where our servers are located).
 We take reasonable steps to ensure your information receives an adequate level of protection consistent with applicable data protection laws.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last updated” date. Continued use of our services after updates indicates acceptance.

 

13. Contact Us

For questions about this Privacy Policy, please contact us at:
 Pet Portraits
 78 SW 7th St
 Miami FL, 33130
 support@petportraits.com