Shipping and Delivery
All artwork is printed locally in your country, reducing delivery times and carbon footprint.
Order Process Timeline
1. First Artwork Preview: Within 72 hours of ordering (usually sooner)
2. Artwork Edits: 1 - 24 hours (if requested)
3. Production Time: 4 days (printing, quality checks)
4. USA Shipping: 6 - 8 business days (standard free shipping)
Delivery Timelines
| Region | Standard Free Shipping | Avg Time, Order to Doorstep |
| USA | 6 - 8 business days | 2 - 3 weeks |
| Canada | 7 - 11 business days | 2 - 3 weeks |
| UK | 6 - 8 business days | 2 - 3 weeks |
| EU & Australia | 8 - 13 business days | 3 - 4 weeks |
| Rest of World | 9 - 16 business days | 3 - 5 weeks |
*Or select the 'skip the queue' option to save time on delivery.
Important Notes
- Artists reply within 4-24 hours
- 95% of orders are approved with 1 small edit
- Times may be longer with revisions or additional photo submissions
- Tracking information provided for all orders
- "Skip the Queue" option available (speeds up art creation, not delivery)
- We allow up to 5 business days for artwork approval
- If no response within 72 hours, we proceed with printing
Holiday Season
Expect potential delays during November and December due to increased delivery service volume.
If you have any additional questions or concerns, please feel free to consult our FAQ page. Our dedicated customer service team is also available and ready to assist you. Reach out to us at support@petportraits.com. View our sitemap for all pages.